How we work
Our policies
How we keep people safe, how we behave, and how we look after your information.
These are the policies behind our work with adults across Lancashire and Greater Manchester. They set out how we keep people safe, how we expect everyone here to behave, and what we do with your information.
Each one opens as a PDF.
Keeping people safe
- Safeguarding Adults Policy
- Health and Safety Policy
- Anti-Bullying and Harassment Policy
- E-Safety Policy
Your information
How we behave
- Equality, Diversity and Inclusion Policy
- Code of Ethical Business Conduct
- Modern Slavery and Human Trafficking Policy
- Whistleblowing Policy
If you are unhappy, or you want to know more
If a PDF does not suit you
Tell us and we will send you what does. We can provide a paper copy, large print, or someone to talk it through with you. Email info@positivesmiles.co.uk or call 01254 946444.
Keeping them up to date
We review our policies every year. The versions on this page were reviewed in September 2026. Positive Smiles C.I.C. is a community interest company registered in England and Wales, company number 11979318.