About Us

Passionate and commited to support vulnerable young people and adults

Mission Statement

To empower individuals and communities to thrive by promoting positive mental health, emotional resilience, and a culture of kindness. We provide inclusive, strengths-based support that nurtures wellbeing, fosters connection, and inspires lasting positive change.

Vision Statement

A world where every person feels valued, supported, and equipped to live a mentally healthy and fulfilling life. We envision vibrant, compassionate communities built on hope, inclusion, and shared joy where smiles spark transformation.

Core Values for Positive Smiles CiC

Compassion First

We prioritize empathy, kindness, and understanding in every interaction—meeting people where they are with care and without judgment.

Empowerment Through Positivity

We believe in building resilience and confidence by focusing on strengths, encouraging self-belief, and celebrating progress—no matter how small.

Community at the Heart

We foster a sense of belonging, collaboration, and mutual support, creating safe and inclusive spaces for everyone to feel valued and heard.

Integrity in Action

We operate with honesty, transparency, and accountability, ensuring trust and respect in all relationships—internal and external.

Equity and Inclusion

We are committed to fairness, diversity, and the active inclusion of all voices, especially those from underrepresented or marginalized backgrounds.

Growth Through Learning

We embrace curiosity, reflection, and continuous improvement—adapting our practices and services to better meet community needs.

Wellbeing as a Priority

We recognise that emotional, mental, and social wellbeing are central to a fulfilling life and work proactively to promote it in every project and program.

Positive Smiles CiC – Key Behaviours

We listen with empathy and without judgment

Aligned with:

Mission: Empower individuals and promote emotional resilience
Values: Compassion First, Community at the Heart
Vision: Everyone feels supported and valued

We create safe spaces where people feel truly heard, allowing them to express themselves freely without fear of stigma.

We focus on strengths and celebrate progress

Aligned with:

Mission: Inspire lasting positive change
Values: Empowerment Through Positivity, Wellbeing as a Priority
Vision: Thriving individuals living fulfilling lives

Whether someone takes a small step or a giant leap, we recognise their efforts and help them see their own potential.

We actively include and uplift all voices

Aligned with:

Mission: Inclusive, strengths-based support
Values: Equity and Inclusion, Integrity in Action
Vision: Compassionate communities built on belonging

We remove barriers and ensure everyone—regardless of background, identity, or experience—feels welcomed and involved.

We are open, honest, and transparent in all we do

Aligned with:

Mission: Build trust and empower communities
Values: Integrity in Action, Community at the Heart
Vision: Trust-based relationships at the core of thriving communities

We communicate clearly, keep our promises, and own our mistakes—building relationships grounded in mutual respect.

We model and promote self-care and mental wellbeing

Aligned with:

Mission: Prioritise mental health and emotional wellbeing
Values: Wellbeing as a Priority, Growth Through Learning
Vision: A world where wellbeing is central to life and community

We lead by example—prioritising our own wellbeing so we can genuinely support others in doing the same.

We reflect, learn, and grow together

Aligned with:

Mission: Continuous improvement in service and impact
Values: Growth Through Learning, Empowerment Through Positivity
Vision: Adaptive, forward-thinking communities

We seek feedback, welcome new ideas, and remain flexible—always striving to evolve with the needs of our community.

About Us

Head Office

Lancashire Office

Greater Manchester Office

Preston Office

Email

Telephone