Positive Smiles Privacy Policy

Name: Positive Smiles

Address: The Innovation Centre, 69 Preston New Road, Blackburn, BB2 6AY, Lancashire

Phone Number: 01254 790768

E-mail: info@positivesmiles.co.uk

June 2020

 

The type of personal information we collect

Personal information is any information that can be used to identify a living person. For example, members’ email addresses, customer financial information, employee data or website user stats

We currently collect and process the following information:

  • Personal identifiers, contacts, and characteristics (for example, name, email addresses, phone number etc.)

 

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • If you have registered online or over the phone for a programme or course we offer
  • Voluntarily completed a survey or provided feedback on any of our programmes, message boards or via email
  • Use or view our website via your browser’s cookies
  • Referrals made from third party organisation or business

We use the information that you have given us in order to create a support and care programme to assist your learning. We may share this information with a third party, funders, and governing bodies for registration, project completion and auditing purposes.

 

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You have the right to withdraw consent and remove at any time. You can do this by contacting us on tayyibah@positivesmiles.co.uk

(b) We have a contractual obligation

(c) We have a legal obligation

(d) We have a vital interest

(e) We need it to perform a public task

(f) We have a legitimate interest

 

How we store your personal information

Positive Smiles securely stores your data and information at:

The Innovation Centre,

69 Preston New Road,

Blackburn,

BB2 6AY,

Lancashire

We keep personal information and data for 24 months. We will then dispose your information by removing hard drives from equipment to ensure all the data is processed correctly through destruction.

 

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access – You have the right to ask us for copies of your personal information.
  • Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

 

Changes to our Privacy Policy:

Positive Smiles keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 27th June 2020.

 

How to contact us:

If you have any questions about Positive Smiles privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us on:

tayyibah@positivesmiles.co.uk

Call us on:

01254 790768

Write to us at:

The Innovation Centre,

69 Preston New Road,

Blackburn,

BB2 6AY,

Lancashire